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<p>If you receive a damaged or defective item, we will be happy to send you a new product. Please&#xA0;<a href="https://nz.mitoq.com/pages/contact-us" target="_blank" style=" text-decoration: underline;" id="isPasted">contact us.</a></p>

If you receive a damaged or defective item, we will be happy to send you a new product. Please contact us.

What if my order was damaged in shipment?

Orders

What are the dispatch and delivery times?

Which countries can't we ship to?

What are the free shipping thresholds?

Which countries are not eligible for free shipping and why?

Where will my order ship from?

Can I ship to a PO Box address?

What do I do if my order does not arrive?

Are there any import duties & taxes in my country?

Will duties and taxes apply to my orders?

Shipping

How does a MitoQ subscription work?

Subscription billing information

How can I update my subscription payment and billing information?

When will I receive my monthly MitoQ subscription?

Can I skip or delay my next delivery?

How can I update my subscription delivery address?

How do I cancel my subscription?

Can I just order one month's worth and not subscribe?

Can I add to or alter my subscription order?

Subscriptions

Why is MitoQ adrenal +balance no longer available?

Where has MitoQ derma +hydrate and MitoQ derma +protect gone?

What is the best way to dispose of MitoQ packaging?

What sustainable packaging materials is MitoQ now using?

Why do you still have an outer box?

Will MitoQ continue to explore eco-friendly packaging solutions?

Products

What is the status of my order?

Can I change my orders?

How do I return my order?

Where can I buy MitoQ products?

Can I take MitoQ with other supplements?

How should I store my MitoQ?

Taking MitoQ

When should I take MitoQ?

Is Mitoquinone the same thing as Mitoquinol?

Mitoquinol Range

What are my payment options?

How can I redeem an offer if I have a coupon code?

Why isn't my coupon code working?

Does MitoQ offer free samples?

Payments & Promotions

MitoQ Website Terms of Use Policy

MitoQ Privacy Policy

MitoQ Money Back Guarantee

MitoQ Returns Policy

Policies

What if my order was damaged in shipment?Updated 20 days ago